Terms of service
Welcome to Sokynd Brand. These Terms of Service govern your access to and use of our website https://sokynd-brand.com, and the purchase of products from our store. By using our site or placing an order, you agree to be bound by these terms.
If you do not agree with any part of these Terms, please do not use our website.
1. General Conditions
- This website is operated by Sokynd Brand.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.
2. Online Store Terms
- You must be at least the age of majority in your country or region to use this site.
- You may not use our products for any illegal or unauthorized purpose.
- A breach or violation of any of the Terms will result in an immediate termination of your access.
3. Product Information
- We strive to display product details, descriptions, and prices accurately. However, we do not guarantee that all product descriptions or other content is error-free.
- All prices are listed in HKD or EURO and are subject to change without notice.
- We reserve the right to modify or discontinue any product at any time.
4. Order Acceptance
- All orders placed through our website are subject to availability and acceptance.
- We may limit or cancel quantities purchased per person, per household, or per order.
- If we make a change to or cancel an order, we will attempt to notify you via email or phone.
5. Payments
- We accept the following payment methods:
Visa, Mastercard, American Express, PayPal, Shop Pay, Google Pay, Apple Pay, UnionPay - All transactions are processed securely through our payment partners. We do not store your credit card details.
6. Shipping & Delivery
- Shipping times and fees are provided at checkout.
- Once shipped, we are not responsible for delays or damages caused by the carrier.
- For more details, please see our Shipping Policy.
7. Returns & Refunds
Please refer to our Return & Refund Policy for information on returns, exchanges, and refunds.
8. User Content
- If you submit comments, reviews, or other content, you grant us the right to use, edit, and publish it without restriction.
- You are responsible for ensuring that any content you provide does not violate any laws or third-party rights.
9. Prohibited Uses
You are prohibited from using the site or its content for:
- Unlawful purposes
- Violating regulations or laws
- Infringing intellectual property
- Uploading harmful code
- Collecting personal data of others
10. Limitation of Liability
Sokynd Brand and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.
11. Indemnification
You agree to indemnify and hold Sokynd Brand harmless from any claim or demand made by any third party due to your breach of these Terms or violation of any law.
12. Changes to Terms
We reserve the right to update or replace any part of these Terms at any time. Continued use of the website following changes constitutes your acceptance of the new Terms.
Contact Information
Company Number: 77499434
Company Name: Collective Commerce HK Limited
Online Store Name: Sokynd Brand
Phone: +1 305-506-1393
E-mail: hello@sokynd-brand.com
Address: 3D No.15 Wong Chuk St, Kowloon, Hong Kong
Customer Service Hours:
Monday to Saturday, 09:00 AM to 06:00 PM (HKT)